Confidentiality & Privacy

Shokai connects hirers, referrers, and candidates. That only works if every party trusts us with sensitive information — a client's search before it goes public, a candidate's interest before they've told their employer, a referrer's private assessment of someone they'd stake their name on.

We treat that information as confidential by default. We collect only what we need to match people to opportunities, we limit who can see it, and we delete it when it is no longer needed for that purpose.

When a hiring client shares a mandate with 1-finity for placement on Shokai, we treat the details of that mandate as confidential business information belonging to the client.

• Masked client names by default. Every role posted on Shokai has a "mask client name" setting that is on by default. When on, the client is shown publicly as "Confidential client" — the real name is never rendered on public pages or shared with referrers or candidates until the client chooses to reveal it.
• Terms-signed workflow. Mandates carry an internal "terms signed" flag. It is stored for our own record-keeping and is never exposed on any public page.
• Access controls. Job creation, editing, and full-record access are restricted to 1-finity admins. Public visitors only ever see roles marked "open", and only the non-confidential fields on those roles. Internal notes, unpublished roles, and closed searches are not visible to the public.
• No sharing outside the mandate. Client mandates and any documents shared with 1-finity in the course of a search are not sold, licensed, syndicated, or reused for any other client.

If your organization needs a signed mutual NDA before sharing a mandate, contact shokai@1-finity.com.

Being referred is personal. So is putting your name behind someone. We handle both sides of a referral with care.

• Consent first. Referrers should only refer people they have permission to refer, or who they know would welcome the introduction. If you are referred and did not want to be, tell us and we will remove your record.
• Purpose-limited use. Candidate information is used to evaluate fit for the role it was submitted to, and to coordinate with the hiring client. We do not use it to build a public profile of you or to market unrelated services.
• Referrer identity is protected. We do not disclose who referred whom to the wider public. When we share a referrer's endorsement with the hiring client, we do so in the context of that specific introduction.
• Access & deletion requests. You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email shokai@1-finity.com and we will respond within a reasonable time.
• Retention. We keep candidate and referral records for as long as they are relevant to an active or foreseeable search, and delete or anonymize them when they are not.

Shokai runs on a modern managed cloud backend. Data is transmitted over encrypted connections and stored in a managed database with row-level access rules that limit each account to the records it is allowed to see. Administrative access to production systems is restricted to the small number of people who need it to operate the platform.

No system is ever "unhackable" — anyone who tells you otherwise is selling something. What we can promise is that we treat confidentiality as a first-class product requirement, not an afterthought, and that we will tell affected users promptly if we ever have reason to believe their information has been exposed.

If you believe your information — or a client's confidential mandate — has been handled in a way that doesn't match this statement, or if you've spotted a security issue on the platform, please write to shokai@1-finity.com. We take these reports seriously.